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Indigi-Print FAQs

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FAQ

For most projects, our standard turnaround time is between 5-10 business days, depending on the size and complexity of your order. For larger orders or custom requests, we’ll confirm the timeframe with you directly. If you have a tight deadline, let us know, and we’ll do our best to meet it.

Yes, we offer both pickup and delivery options. Customers can choose to collect their orders directly from our warehouse in Rowville, or we can arrange for delivery to your specified address. Delivery times may vary based on location and order size, so please get in touch if you have any questions about delivery.

Our minimum order quantity varies depending on the type of print product. For most orders, there is no strict minimum, but larger quantities may offer better value. Feel free to contact us with your project details, and we’ll help you find the best option for your needs.

Yes, we can assist with pre-print graphic design! Our team can help ensure your files are print-ready, adjusting layouts, colours, and resolution as needed to achieve the best results.
Yes, we offer competitive pricing for bulk orders. Pricing will depend on the quantity and type of products you need. Regardless, please reach out to us for a tailored quote, and we’ll work with you to provide the best pricing options available.
As an Indigenous-owned business, Indigi-Print actively supports social procurement by prioritising collaborations with Indigenous artists, suppliers and wholesalers, ensuring that our work contributes to positive social and economic outcomes for Indigenous communities. We’re committed to upholding ethical standards and promoting cultural sustainability, making it easy for businesses and organisations to include socially responsible print solutions in their procurement plans. Most of our suppliers are small, family run businesses and share our values of social change through procurement.

We actively support Indigenous artists by collaborating with Indigenous design agencies on various projects and promoting their work through our print. By working closely with Indigenous creatives, we ensure that each project reflects the artist’s voice while respecting cultural protocols and values.